Política de privacidad


Emuná operates this store and website—including its data, content, features, tools, products, and services—to provide you, the customer, with a curated shopping experience (the “Services”). Emuná utilizes technology provided by Shopify, which enables us to offer you the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you communicate with us through any other means. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed, in accordance with the terms set forth herein.

Personal Information We Collect or Process
When we use the term "personal information," we refer to any data that identifies you or that can be reasonably linked to you or another individual. Personal information does not include data collected anonymously or data that has been de-identified such that it cannot identify you or be reasonably linked to you. We may collect or process the following categories of personal information—including inferences drawn from such information—depending on how you interact with the Services, where you reside, and what is permitted or required by applicable law:

Contact Details: including your name, address, billing address, shipping address, phone number, and email address.
Financial Information: including credit card, debit card, and financial account numbers; payment card information; financial account data; transaction details; payment method; payment confirmation; and other payment-related information. Account Information, including your username, password, security questions, preferences, and settings.
Transaction Information, including items you view, add to your cart, save to your wish list, or purchase, return, exchange, or cancel, as well as your past transactions.
Communications with Us, including information you provide to us in your communications with us—for example, when submitting a customer service inquiry.
Device Information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage Information, including information regarding your interaction with the Services, such as how and when you use or navigate them.
Sources of Personal Information
We may collect personal information from the following sources:

Directly from You, including when you create an account, visit or use the Services, communicate with us, or provide your personal information to us by any other means.
Automatically through the Services, including information from your device when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies.
From Our Service Providers, including when we engage them to enable specific technologies or when they collect or process your personal information on our behalf.
From Our Partners or Other Third Parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services. We use your personal information to provide the Services to you, which includes fulfilling the contract entered into with you, processing your payments, managing your orders, remembering your preferences and items of interest to you, sending you notifications related to your account, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging for shipping, facilitating returns and exchanges, allowing you to post reviews, and offering you a personalized shopping experience—such as recommending products related to your purchases. This may include using your personal information to personalize and improve the Services.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending you commercial, advertising, and promotional communications via email, text message, or postal mail, as well as displaying online advertisements to you regarding products or services—either within the Services themselves or on other websites—including based on items you have previously purchased, added to your cart, or other activities you have performed within the Services.
Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure shopping and payment experience, detect, investigate, or take action regarding potential fraudulent, illegal, dangerous, or malicious activities, protect public safety, and ensure the security of our services. If you choose to use the Services and register an account, you are responsible for maintaining the confidentiality of your login credentials. We strongly recommend that you do not share your username, password, or other information with anyone.
Communications with You. We use your personal information to provide you with customer support, respond to your inquiries, provide services to you effectively, and maintain our business relationship with you.
Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal processes—including requests from law enforcement agencies or government authorities—as well as to investigate or participate in civil discovery, potential or actual litigation, or other contentious legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, in accordance with this Privacy Policy. Such circumstances may include:

With Shopify, vendors, and other third parties that provide services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
With business and marketing partners to provide marketing services and display advertisements to you. For example, we use Shopify to support personalized advertising through third-party services, based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have the right to instruct us not to share information about you for personalized advertising and marketing purposes based on your online activity across different merchants and websites. You may exercise your rights to object to such uses here.
When you direct, request, or otherwise consent to the disclosure of specific information to third parties—for example, to ship products to you, or through the use of social media widgets or login integrations.
With our affiliates, or generally within our corporate group.
In connection with a business transaction, such as a merger or insolvency proceeding; to comply with applicable legal obligations (including responding to subpoenas, search warrants, or similar requests); to enforce our Terms of Service or applicable policies; and to protect or defend the Services, our rights, and the rights of our users or other individuals.
Relationship with Shopify
The Services are hosted on Shopify, which collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services for you. To provide and improve the Services for you, the information you submit to the Services will be transmitted to and shared with Shopify and with third parties that may be located in countries other than your own. Furthermore, to help protect, develop, and improve our business, we utilize certain advanced features provided by Shopify that incorporate data and information derived from your interactions with our store, with other entrepreneurs, and with the Shopify platform itself. To provide these advanced features, Shopify may use personal information collected regarding your interactions with our store, with other entrepreneurs, and with the Shopify platform itself. Under these circumstances, Shopify is responsible for the processing of your personal information, including responding to your requests to exercise your rights regarding the use of such information for these purposes. For more information on how Shopify uses your personal information and on the rights you may have, please consult Shopify’s Consumer Privacy Policy. Depending on where you reside, you may exercise certain rights regarding your personal information here: Link to Shopify’s Privacy Portal.

Third-party websites and links
The Services may include links to websites or other online platforms operated by third parties. If you access links that lead to sites that are not affiliated with or controlled by us, we recommend that you review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of the information they contain. The information you provide in public or semi-public spaces - including that you share on third—party social media platforms - may also be visible to other users of the Services and to users of such third-party platforms, without there being any limitations regarding its use by us or third parties. The inclusion of such links does not imply by itself any endorsement of the content of those platforms or of their owners or managers, unless expressly indicated in the Services themselves.

Data of minors
The Services are not intended for use by minors, and we do not knowingly collect personal information from minors under the applicable law in their jurisdiction. If you are a parent or legal guardian of a minor who has provided us with their personal information, you can contact us through the data indicated below to request its deletion. As of the effective date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" (as defined by these terms in applicable law) personal information of persons under the age of 16.

Security and retention of your information
Please note that no security measure is perfect or foolproof, and we cannot guarantee "absolute security". In addition, any information you send to us may not be protected during transmission. We recommend that you do not use unsecured channels to send us sensitive or confidential information.

The time for which we keep your personal information depends on several factors, such as the need to maintain your account, provide the Services to you, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights and options
Depending on where you reside, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, they may apply only in certain circumstances and, in some cases, we may refuse your request when this is permitted by law.

Right of access. You may have the right to request access to the personal information we hold about you.
Right of deletion. You may have the right to request us to delete the personal information we hold about you.
Right of rectification. You may have the right to request that we rectify inaccurate personal information we hold about you.
Right to data portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, under certain circumstances and with certain exceptions.
The right to object to the sale or transfer of data for the purposes of personalized advertising. Depending on where you reside, you may have the right to object to the "sale" or "transfer" of your personal information, or to object to the processing of such information for purposes considered as "targeted advertising", in accordance with the provisions of applicable privacy laws. You can exercise your rights to object to such uses here. Please note that if you visit our website with the Global Privacy Control data sharing opt-out preference signal activated, depending on your location, we will automatically treat such a visit as an opt-out request for the device and browser you use. If we can associate the device sending the signal with a Shopify account, we will apply the opt-out request to that account as well. For more information about Global Privacy Control, you can visit https://globalprivacycontrol.org /. With the exception of the Global Privacy Control signal, we do not recognize other “Do Not Track (DNT)” signals that may be sent from your web browser or device.
Management of communication preferences. We may send you promotional emails, and you can opt-out of receiving them at any time by using the unsubscribe option provided in our emails. If you choose not to receive them, we may continue to send you non-promotional emails, such as those related to your account or orders you have placed.

You may exercise any of these rights at the locations indicated on the Services or by contacting us using the contact details provided below. Shopify Shopify uses your personal information for more information about how Shopify uses your personal information and about the rights you may have - including those related to the data processed by Shopify - you can visit https://privacy.shopify.com/en .

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required by applicable law. In accordance with applicable law, you may designate an authorized representative to submit requests on your behalf in order to exercise your rights. Before accepting a request submitted by a representative, we will require the representative to provide proof that he or she has authorized the representative to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request within a reasonable time, as established by applicable law.

Complaints
If you have any complaints about how we treat your personal information, please contact us using the contact details below. Depending on where you reside, you may have the right to appeal our decision by contacting us using the contact details below, or to lodge a complaint with your local data protection authority.

International transfers
Please note that we may transfer, store and process your personal information outside the country in which you reside.

If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will use recognized transfer mechanisms, such as the European Commission's standard contractual clauses (SCCS) or any equivalent contract issued by the competent authority of the United Kingdom, as applicable, unless the transfer takes place to a country that has been recognized as guaranteeing an adequate level of protection.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal or regulatory reasons. We will post the updated version of this Privacy Policy on this website, update the "Last Updated" date and notify the changes as required by applicable law.

Contact us
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please call us at, email us at info.emunaa@gmail.com .